# Matthew

Feb 24, 2026

We had a rather quick turnaround with this new hire and Chris/the FIT team were amazing in getting everything squared away and ensured a very smooth set up.

## Testimonials

He has been great to work with, especially remotely. He really listens to me and goes the extra mile to make my life easier.

**Helene**  
Finance

**Paul**  
Finance  
You guys have really been a blessing for so many years.

**Lynn**  
Finance  
I left a voicemail message and [they] called me back immediately and resolved my issue quickly. Thank you for doing a GREAT job and for responding so quickly!!

**Cindy**  
Finance  
Great service. Patient and polite. And knew what he was doing. Awesome!

**Tracy**  
Finance  
…Was quick to resolve my issue and took the time to show me what to do if I run into the issue again. Thanks for the friendly, efficient service, as always!

**Dustin**  
Finance  
They were very helpful and knew how to get the job done.

**Jeanni**  
Finance  
I always appreciate the quick response, courteous assistance, and the care and attention to detail provided each and every time.

**Isabel**  
Finance  
…..was great in getting my issue resolved in a very professional and efficient manner. Thank You!

**Linda**  
Legal  
….worked for two full days trying to restore items that were accidentally deleted. She did not give up until he found them, even though it was under a different folder than I originally thought. Everyone there is so sweet and always works hard to fix any problems I may have. Great Job!!

**Elisha**  
Finance  
Always so helpful. Thanks!

**Phillip**  
I just wanted to say thanks for the help from you and everyone at FIT as it continues to make this process easier.

**Jeanni**  
Finance  
Just the best! Takes the time to be sure I am comfortable with each process!

**Rusty**  
Finance  
Our partnership with FIT is essential to not only our day to day operations, but also the long term goals of our institution. We appreciate their attention to detail in all aspects of our services. Their expertise in data backup gives the bank peace of mind when dealing with the daily challenges of technology!

**Danna**  
Finance  
We appreciate everything you assist us in accomplishing each time we have an issue.

**Tracy**  
Finance  
….was efficient in resolving my issue. He also always assists me with a friendly demeanor. Thank You!

**Kathie**  
Finance  
He took the time to explain how to fix it and what I would need to do if I encountered a similar issue in the future. As always, the level of customer service was outstanding!

**Linda**  
Finance  
Thank you so much for your patience and your support.

**Jeanni**  
Finance  
I am just being truthful with the great job your FIT group does. Non-technical people like myself really need the support that FIT provides! You and your group are truly outstanding in the service provided! I appreciate you all very, very much!

**Blake**  
Finance  
You guys are awesome and always do a great job, it has certainly made the IT aspect of my job a breeze.

**Daisy**  
Finance  
You guys went above and beyond to make sure I could work from home today. I can’t thank you enough. You guys are amazing.

**Carolyn**  
Finance  
He was very efficient and polite, but I was most impressed and appreciative of his “purple crayon” explanation of what was done and what to expect! So often Tech people use your language that the rest of us don’t understand. I felt 1000% comfortable with all of it and it made sense the first time!

**Rachel**  
Energy  
….responded quickly and was very helpful. He also respected my knowledge of the computer and the programs and didn’t talk down to me like some IT folks do. I appreciated his fast and efficient responses.

**John**  
Finance  
Fast and quality service as usual.

**Katie**  
Legal  
Always a pleasure to screw something up and have you guys fix it. Nice, fast, love the folks.

**Lynn**  
Finance  
Quickly answered my phone call and immediately started working on my issue. You can’t beat that. Thanks so much for your outstanding help!!

**Elisha**  
Finance  
Awesome customer service.

**Linda**  
Finance  
I am very pleased with the response time and assistance from everyone I have worked with.

**Christy**  
Construction  
Your staff is always very pleasant.

**Marc**  
Legal  
Thank you for your attention to detail.

**Rachel**  
Legal  
No matter when I have an issue, you guys always do a great job figuring out ways to make things work. If it takes time you keep me in the loop about what is going on. If it is my error you help me figure it out with kindness. Extremely glad we have such a good relationship FIT.

**Isabel**  
Legal  
Chris was very pleasant and he got right to the problem without any issues.

**Isabel**  
Legal  
Mike's quality of work is amazing, and he is very knowledgeable. He was very patient with my setup issues - but we got it done. I appreciate all Mike did for me!

**Danna**  
Banking  
Working with Joshua has been a pleasure ever since he worked our first ticket - thanks for all you do!

**Rusty**  
Banking  
Chris was awesome! Very polite and extremely helpful.

**Keith**  
Nonprofit  
Landon was quite helpful and I enjoyed conversing with him.

**Kim**  
You guys are always super helpful and do an amazing job!!

**Laura**  
Legal  
They were so patient with me trying to navigate my MacAir!

**John**  
Banking  
10/10 perfect experience.

**Ronnie**  
Banking  
Thank you guys for working with other vendors to help us out.

**Tracy**  
Banking  
Jeffrey was efficient and friendly as he assisted me with my issue logging into VPN. Thanks for great service, as always!

**Theresa**  
Banking  
Once again, I want to express my gratitude for Eric's assistance: always dedicated to finding solutions to the problem at hand! Thank you, Eric. Keep up the fine job!

**Theresa**  
Banking  
Eric, let me say how grateful I am for your support and kind leadership that steers me clear of computer horrors! Thank you very much. Good job, Eric!

**Theresa**  
Banking  
Cooper, I am grateful for your positive attitude and support. Thank you for your time. Good job, Cooper!

**Theresa**  
Banking  
Thank you for taking the time and effort to jump-start my workday with assistance and great humor! Good job, Kyle!

**Theresa**  
Banking  
I had a question... Eric had the answer!... He always does! Good job, Eric! Thank you!

**Theresa**  
Banking  
Thank you for all your help and support, Landon. It definitely improved the quality of my workday! Good job.

**Theresa**  
Banking  
I thank you, Mike for your assistance with the "High Importance" issue. You're a lifesaver! Nice job.

**Theresa**  
Banking  
Even when Kyle is very busy, he is kind, more than enough to take the time and effort to assist clearly and patiently. Good job! Many thanks.

**Theresa**  
Banking  
Landon is a "high standard" kind of assistant. Thank you for your energy and for bringing your best to figure out this email attachment mystery for me.

**Theresa**  
Banking  
Thank you, Jeffery. Job well done...every time! It makes my job easier knowing I can depend on you.

**Theresa**  
Banking  
Chris always there to manage any situation in a timely fashion...perfection at work! Thank you, Chris!

**Gaila**  
Banking  
Always impressed with our FIT Support.

**Jeanni**  
Banking  
It was so great to be able to reach FIT after 5pm when I locked myself out of the computer! Landon was so courteous and so helpful and so quick with the fix! Landon 'fits' right in with the FIT team and his excellent help!

**Andrea**  
Banking  
Always a great experience when dealing with FIT!

**Matthew**  
Banking  
It doesn't matter who the technician is. FIT's customer service is and has always been top notch. Thank you all so much!

**Matthew**  
Banking  
I honestly did not expect an answer/solution so quickly. Chris was very quick to respond and resolve the issue. I appreciate everything you all do for us!

**Lynn**  
Banking  
Mike was awesome and very responsive!!

**Malinda**  
Banking  
FIT always takes care of me.

**Tim**  
Banking  
You guys have been very helpful to this remote worker who is not a tech guy. Thanks for all you do.

**Kas**  
Banking  
Appreciate FIT more than I can express. Thanks!

**Brandin**  
Construction  
Professional and I could not ask for better service.

**Robert**  
Nonprofit  
Chris displayed significant patience in dealing with this matter in Peru. Thank you, Chris!

**Robert**  
Nonprofit  
No improvement needed - why tamper with perfection? Thank you, Team!
